Microsoft 365 Backup and Recovery Services

Your Data. Protected. Recoverable. Always.

Microsoft 365 Backup and Recovery Services

Your Data. Protected. Recoverable. Always.

Let’s Build Your Plan 604-359-5284

Microsoft doesn’t back up your data the way you think it does. If an employee deletes a file, a phishing email wipes out a mailbox, or ransomware locks up your SharePoint library, you’re on your own to fix it, unless you have a real backup plan in place.

Precision IT gives Surrey and Lower Mainland businesses a Microsoft 365 backup and recovery solution that actually protects what your business runs on: email, files, Teams chats, SharePoint, and OneDrive. If something goes wrong, you get it back. Fast, complete, and without the panic.

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Effective Back-Ups

Why Microsoft 365 Needs Its Own Backup

Most business owners assume that because their data lives in the Microsoft cloud, it’s automatically backed up. It isn’t.
Microsoft’s Shared Responsibility Model makes this clear: Microsoft keeps the platform running, but protecting your actual data (your emails, files, and records) is your job. Their built-in retention tools have short recovery windows, limited version history, and gaps that leave you exposed to:

  • Accidental deletion by employees
  • Ransomware and malicious encryption
  • Insider threats or disgruntled staff
  • Sync errors that corrupt files across devices
  • Retention policy gaps that quietly erase data you needed

Once that recycle bin empties or a retention period lapses, that data is gone. No support ticket brings it back.

What Precision IT Delivers

Complete, Automated Backups

We back up your full Microsoft 365 environment, Exchange Online, OneDrive, SharePoint, and Teams, on a schedule that runs quietly in the background. No one on your team has to remember to do anything.

Fast, Precise Recovery

Need one email from three weeks ago? A folder someone deleted this morning? An entire mailbox after an account compromise? We restore exactly what you need, down to the individual file, without forcing you to roll back your whole system.

Ransomware and Threat Protection

Immutable, versioned backups mean that even if ransomware reaches your Microsoft 365 environment, your backup copies stay clean and untouched. You recover on your terms, not the attacker’s.

Retention That Matches Your Business

We build retention policies around how your business actually operates, not around Microsoft’s default limits, so you’re covered for compliance, audits, legal holds, or simple peace of mind.

Monitoring and Reporting

You’ll always know your backups are working. We monitor jobs daily and provide clear reporting so backup status is never a mystery.

A Real Human When You Need One

When you need a restore, you call a person who picks up the phone, not a support portal. Our team handles the recovery so you can get back to running your business.

Why Businesses Choose Precision IT

We plan for the worst so you never have to experience it.

Backup and recovery only matters in the moment you actually need it. That’s the moment we build our entire process around.

We speak plainly.

No pressure, no jargon. Just a clear explanation of your risk and a straightforward plan to close the gap.

We move fast.

When data needs to come back, every hour matters. Our recovery process is built for speed without sacrificing accuracy.

We’re local and reachable. You’re not routed through an overseas call centre. You’re talking to the Precision IT team who knows your setup.

Business relationship

How It Works

  1. Free Assessment – We review your current Microsoft 365 setup and identify exactly where your data is exposed.
  2. Custom Backup Plan – We design a backup and retention schedule that fits your business, your data volume, and your compliance needs.
  3. Deployment – We set everything up with zero disruption to your team’s daily work.
  4. Ongoing Protection – We monitor, test, and maintain your backups so they’re ready the moment you need them.
Let’s Build Your Plan

Frequently Asked Questions

No. Microsoft is responsible for the uptime and availability of the platform itself, not for protecting the data you store inside it. Their retention tools are meant for short-term recovery, not long-term backup, and they have real limitations around deleted items, version history, and compliance retention.

We back up Exchange Online (email, calendars, contacts), OneDrive, SharePoint, and Microsoft Teams data, including chats and files. We’ll walk you through exactly what’s covered based on how your business uses Microsoft 365.

Most single-item recoveries, like an email or a file, happen within hours. Larger recoveries, such as a full mailbox or SharePoint site, are prioritized and handled as quickly as the situation demands.

Yes. Our recovery process lets us restore individual items, folders, mailboxes, or your entire environment, whichever fits the situation.

Because your backups are stored separately and kept immutable, ransomware that reaches your live Microsoft 365 environment can’t touch your backup copies. We restore clean data so you’re not stuck negotiating with attackers.

Retention is customized to your business. Whether you need 30 days, one year, or indefinite retention for compliance purposes, we build a policy around your actual requirements.

No. Backups run in the background and have no impact on day to day performance or how your team works in Microsoft 365.

Pricing depends on your data volume, number of users, and retention needs. We’ll give you a clear, straightforward quote after your free assessment, no surprises.

Absolutely. We regularly audit existing backup setups and point out any gaps, many businesses are surprised by what isn’t actually covered.

Stop Hoping Your Data Is Safe. Know It Is.

A ransomware attack or a single deleted folder shouldn’t be able to set your business back weeks. With Precision IT protecting your Microsoft 365 environment, you get your data back on your terms, every time.

Talk to a real person about your Microsoft 365 backup plan today.

Call us at 604-359-5284 or email hello@precision-it.ca.

Book Your Free Backup Assessment

Precision IT — Local IT support you can count on.